Generative AI is set to transform the banking industry — and acting now to put this tool in place lets banks start small, iterate, and quickly benefit from AI-driven efficiencies. Over the long term, it will help banks future-proof and grow their business.
This playbook examines the benefits and challenges generative AI holds for the banking industry and provides valuable information around:
- Generative AI, including key terms and definitions
- Building and implementing a risk-managed AI strategy to earn trust and facilitate long-term growth
- Better servicing customers’ needs
- Providing new financial services, business strategies, and more
