Security in an AI-Driven Landscape
AI is both a powerful tool and a potential risk. Is your organization acting responsibly to safeguard customer data and foster trust?
Consumers are fighting back against data risks: 85% deleted an app over privacy concerns, 82% opted out of sharing personal data, 78% avoided a website entirely and 67% abandoned a purchase, according to a recent report.
This growing “privacy self-defense” movement isn’t just a trend—it’s a warning. If customers don’t trust your AI-led experiences, they’ll take their business elsewhere.
How can CX leaders harness AI’s potential without compromising security? In this guide, Language I/O shares real-world strategies for navigating the AI landscape responsibly, prioritizing security to maintain customer trust and avoid costly breaches.
Inside, you’ll discover:
- What today’s consumers expect from brands when it comes to AI security and ethics
- How to integrate AI into your workflows without exposing sensitive data
- Steps to create an AI governance plan for leadership and third-party collaboration
- The key to balancing seamless customer experiences with ironclad security
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