NewgenONE Platform

NewgenONE Al-first Decisioning Intelligence Platform

NewgenONE AI-first Decision Intelligence platform offers contextual content intelligence that brings content, workflows, and journey automation together on a single low-code platform. Instead of managing disconnected tools, organizations gain a unified AI decision layer that continuously interprets information, orchestrates actions, and improves outcomes across every business function.

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What Can We Help You With?

Digital Account Opening

Experience a 10x increase in
new accounts opened from
digital channels

Consumer Lending

Modernize your consumer
lending with an end-to-end
Al-enabled automation
platform

Commercial Lending

Automate up to 70% of
commercial lending journey
and scale operations by 50%
using Al-powered banking
solutions

Trade Finance

Achieve first-time-right
processing rate of 50% with
comprehensive compliance

Insurance

Enable faster policy issuance, intelligent underwriting and improved claims processing with end-to-end digital workflows

Government

Build digital trust in the age of Al

Newgen Solutions for All Industries

Enterprise Content
Management (ECM)

NewgenONE Contextual Content Services (ECM) platform empowers organizations to manage enterprise-wide lifecycle of content, from origination to disposition. It connects content with processes and business context, enabling enterprises to digitize operations, break down silos, and drive faster, smarter decisions.

Business Process
Management (BPM)

Rapidly automate complex, end-to-end customer journeys with advanced process automation solutions powered by AI. Designed for large enterprises, our intelligent automation streamlines workflows, enhances operational efficiency,

Customer Communication
Management (CCM)

The Omnichannel Customer Engagement capability of NewgenONE platform enables enterprise-grade, AI-driven communication that engages customers in context across their channels of preference, with centralized control and real-time visibility.

Accounts Payable (AP)

Simplify the complete invoice lifecycle, from capture to payment while minimizing manual hand-offs and expediting turnaround time. Streamline workflows with a low-code, AI-enabled solution that maximizes efficiency across finance operations.

Lead with an Industry-recognized Platform

A “Leader” in The Forrester Wave™: Content Platforms, Q 2025

2024 Gartner® Magic Quadrant™ for Enterprise Low-code Application Platforms

Recognized as a Leader in IDC’s MarketScape Worldwide Automated Document Generation and Customer Communication Management 2024

Recognised as a “Representative Vendor” in Gartner® Market Guide for Commercial Loan Origination Solutions, December 2025.

As a Representative of Housing Bank, I'm proud of the strides we've made on our digital transformation journey — a journey driven by innovation, collaboration, and a clear vision for the future. Our partnership with Newgen has played a vital role in this progress, enabling us to automate and streamline key internal processes that have elevated our efficiency and agility as an organization. Together, we've built strong digital foundations, and I'm truly excited to explore Newgen's new enhanced product as we continue advancing toward a smarter, more connected, and digitally empowered Housing Bank

Sahel Al Beitar

SVP & Head of Information Technology | Housing Bank

This has been one of the smoothest implementations in our 'build the bank' journey. The Newgen team showed immense professionalism, collaborating proactively throughout. Their planning made the entire process seamless, ensuring flawless execution with zero disruption. The results speak for themselves. Tasks that used to take hours now take minutes, and our teams can focus on building the business rather than chasing documents or data.

Khawer Khaliq

Chief Operations Officer | Vision Bank

With Newgen's low code digital automation platform, we have been able to digitize most of the paperwork in a centralized repository. Our operational efficiency has improved significantly by automating the manual processes. The easy and quick customer validation process has significantly reduced the processing time of personal and housing loans. The real-time reporting functionality has enhanced process visibility and control. We are glad to have Newgen as our technology partner for over a decade and has helped us stay current, compliant, and competitive with its products.

Dr. Tariq Saleh Taha

Chief Retail Banking Officer | Bank Dhofar

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