Analyst Report
The Forrester Wave™: Content Platforms, Q1 2025
Newgen emerged as a ‘Leader’ with the highest score in the current offering category
The Forrester Wave™: Content Platforms, Q1 2025 evaluated the top 12 content platform providers across 24 criteria, and Newgen was recognized as a ‘Leader’.
Authored by Cheryl McKinnon, this report helps decision makers select the right content platform for their business. It serves as a strategic guide for evaluating your needs, including AI-driven automation, enterprise integration, and workflow optimization, while recognizing the leaders, strong performers, and contenders among top vendors in the market.
What’s Inside the Report?
- Key Considerations for Organizations: Gain insights from Forrester’s in-depth analysis of 12 top content platform providers, evaluating their capabilities across 24 criteria
- How Top Solutions Are Evaluated: Discover the criteria across categories—current offering, and strategy— along with customer feedback, helping you make an informed decision
- Newgen’s Position as a Leader: See how NewgenONE Contextual Content Services (Newgen’s ECM Platform) stacks up against other platform providers
- Why Newgen is Named Among Top Vendors: Explore the 10 criteria in which NewgenONE received the highest possible scores and learn about the strengths of the platform
According to the Report*:
- Organizations in regulated industries that have a complex set of content-centric workflows and want to explore AI-driven automation with governance guardrails should explore Newgen.
- NewgenONE provides a strong set of core content services, including search, lifecycle management, document generation, intelligent document processing, and app design/development tools. It provides solid migration tools and has a track record of migrating large repositories from legacy ECM suites.
- Newgen continues its solid innovation strategy with a focus on AI, automation, and app design capabilities.
*Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here .